Consumers have the following right of revocation:
Right of Revocation
You shall be entitled to revoke this contract within fourteen days without giving any reason. The revocation period shall be fourteen days from the day of conclusion of the contract.
In order to exercise your right of revocation, you must notify us (Zeljko Culaja, Ingeborg-Bachmann-Straße 4a/3, 4600 Wels, Austria, firstname.lastname@example.org) by means of an unequivocal declaration (e.g. a letter sent by mail, a telefax or an e-mail) of your decision to revoke the present contract. For such purpose you may use the enclosed Sample Revocation Form which is, however, not mandatory.
The revocation period shall be deemed complied with if you dispatch the notice on the exercise of the right of revocation before expiration of the revocation period.
Consequences of Revocation
Should you revoke this contract, we shall repay to you all payments which we have received from you, including the cost of delivery (with the exception of additional cost resulting from your election of any other kind of delivery than the least expensive standard delivery offered by us), such repayment to be made without delay and no later than fourteen days from the date on which we received the notice on the revocation of the contract. For such repayment we shall use the same means of payment which you used for the original transaction, unless agreed to the contrary between us; you shall not be charged with any fees whatsoever in respect of such repayment.
If you have requested that the services begin during the revocation period, you shall pay us an adequate amount corresponding to the portion of the services rendered until such point of time when you notified us on your exercise of your right of revocation regarding the contract in proportion to the total services set forth in the contract.
In the case of a contract for the provision of services, the right of revocation expires, inter alia, when the entrepreneur has provided the service in full and has started to provide the service only after the consumer has given its express consent to do so and where the consumer has confirmed that he is aware that he will lose its right of revocation if and once the entrepreneur has provided its service in full.
According to section 312g para 2. of the German Civil Code ("Bürgerliches Gesetzbuch", abbr. "BGB"), the right of revocation does, unless agreed to the contrary between the parties, not apply i.a. to contracts regarding the provision of services in the areas of accomodation for purposes other than residential use, transport of goods, car rental, delivery of food or beverage as well as the provision of other services relating to recreational activities if the contract provides, for such provision of services, a specific time or time period.
Appendix: Sample Revocation Form
Sample Revocation Form
(If you wish to revoke the contract, please fill in this form and send it back.)
To Zeljko Culaja, Ingeborg-Bachmann-Straße 4a/3, 4600 Wels, Austria, email@example.com:
– Hereby I/we (*) revoke the contract concluded by me/us (*) regarding the purchase of the following goods (*)/ the rendering of the following service (*)
– Ordered on (*)/received on (*) the following date:
– Name of the consumer
– Address of the consumer
– Signature of the consumer (only in case of notice on paper)
(*) Delete as appropriate.